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The IT professionals who achieve the most success often excel at a handful of specific skills. While some of these skills can be developed through work experience, formal IT training or IT degree programs can help level the playing field. Here, discover the top skills of top IT professionals—and learn how you can get them.
#1. Efficient Troubleshooting
Because the IT field revolves around the hardware, software, and other components of computer and other technical systems, a solid foundation in how the various components work individually and together is essential. Because much of IT work is troubleshooting, determining the cause of problems and then fixing them, logical thinking skills are critical.
#2. Decision Making
When a system glitch happens, companies rely on you to isolate and resolve it as fast as possible without causing additional problems. The pressure is on to minimize the system’s downtime and the number of affected employees, so you need to make decisions quickly and confidently.
#3. Performing Under Stress
Working in IT often means working in a high-pressure environment. Time is essential, for example, when a company’s computer server crashes while employees are striving to meet a particular deadline or when a virus threatens to take down an entire network. Therefore, you need to be able to remain calm and work effectively in the face of added stress.
#4. Clear Communications
As part of your job, you may find yourself training people and explaining to customers what’s wrong with their computers or related peripherals. Often, they will have less technical knowledge than you, so you need to be able to communicate with them clearly, be patient, and be willing to explain jargon and complex concepts. Strong interpersonal skills can help you work smoothly and easily with all types of people.
A successful career in IT is well within reach. After some time and effort investment in an information technology training or IT degree program, you’ll be armed with the powerful skills you’ll need to succeed.
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Author Bio:- Mike Lemaire is a content editor and writer who runs a blog on online schooling. If you have any questions, comments, or concerns, he can be reached at email@example.com, you can follow him on Twitter here.